Privacy Notice
Introduction
Welcome to Renaissance! At Renaissance Mobile Service (“we,” “our,” “us”), we value your trust and are committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
1. Information You Provide to Us:
We collect personal information that you voluntarily provide, including but not limited to
Contact Information: Name, email address, phone number, mailing address.
Payment Information: Credit/debit card details and billing address.
Service Details: Information related to the services you request, such as vehicle details.
2. Information Collected Automatically:
When you visit our website or use our services, we may automatically collect information such as:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages you visit, time spent on our website, and referring website details.
- Cookies and Tracking Technologies: To enhance user experience, we use cookies, web beacons, and similar technologies.
3. Information from Third Parties:
We may receive information about you from third parties, such as payment processors, marketing partners, or public databases.
How We Use Your Information
We use your information for the following purposes:
To provide, operate, and improve our services.
To process payments and transactions securely.
To respond to your inquiries and customer service requests.
To personalize your experience on our website.
To send promotional communications, offers, or service updates (with your consent, where required).
To comply with legal obligations and protect against fraud or security threats.
How We Share Your Information
We do not sell your personal information. However, we may share your data as follows:
- With Service Providers: Third-party vendors who assist us in delivering services (e.g., payment processors, IT support).
- For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- For Business Transactions: In connection with a merger, sale, or acquisition of our business.
- With Your Consent: When you explicitly agree to share your information for specific purposes.
Your Choices and Rights
1. Opt-Out of Marketing Communications:
You can unsubscribe from promotional emails by following the “unsubscribe” link in any email or by contacting us directly. Details: Information related to the services you request, such as vehicle details.
2. Access and Update Your Information:
When you visit our website or use our services, we may automatically collect information such as:
You have the right to access, correct, or delete the personal information we hold about you. Contact us at [email address] for assistance
3. Do Not Track (DNT) Signals:
Our website does not currently respond to DNT signals from browsers
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive conversational text messages from Renaissance Mobile Service, you may receive messages related to the following:
- Reminder of service appointment and general information about the client’s recent service request for information about our services.
3- Message Frequency:
Message frequency may vary depending on the type of communication.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Renaissance Mobile Service in the following ways:
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 833-736-8698
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit https://
renaissancemobileservice.com/ privacy-policy/ to see our privacy policy and our Terms of Service. - Message frequency may vary
Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
enaissance Mobile Service
Email: [email protected]
Phone: 919-913-8110
Mailing Address: 740 Merritt Capital Dr Ste 119 Wake Forest NC 27587
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